Service par excellence

Filtration systems, gear pumps and pelletizing systems from Maag Group have long been famed for the superb operating economics, flexibility and reliability which they deliver. With over eight decades of experience and the largest installed base of equipment in our market segments, we are committed to helping our customers achieve the maximum level of production profitability.

As your expert partner for polymer production and pelletizing systems, we provide a global service network with the technical and business advice which you need. Beginning with an intensive consultation before purchase, we guide you through delivery and start-up, then support you as your long-term partner. Throughout the service life of our equipment, we provide rapid delivery of original spare parts, sharpening services for cutting tools, repair and overhaul programs, upgrades, rebuilds and training. In short, we offer you comprehensive service second to none: “Service par excellence”.

Our commitment to service …
We are the sole source for genuine Automatik and Maag parts and service including:

  • Quality parts built to original manufacturer specifications
  • Precision rotor grinding
  • Pump repair services from the pump specialist
  • Qualified factory-trained service and repair personnel
  • Comprehensive support network around the globe

… with the support you need ...

  • Top-quality spare and wear parts
  • Worldwide rotor grinding and repair service for Automatik and most major brands
  • Field service support from our worldwide subsidiaries and representatives 
  • Trained repair service for most major brands of extrusion and polymer gear pumps
  • High-quality filter elements for Maag and most major brands of polymer filter systems
  • Factory upgrades and retrofit services for Automatik and Maag products
  • Customer training in our offices or in the field
  • Service packages tailored to individual customer requirements
  • In-house laboratory for customer development and testing

… delivering benefits to boost your profitability
Our commitment to support and service excellence offers you benefits you can measure in your bottom line:

  • Key parts and components in stock for rapid delivery
  • Maximum operating life
  • Reduced maintenance costs
  • Worldwide expert service
  • Consistently high machine availability

If you expect more than the usual, come talk to us. We look forward to your inquiry!